Posts Tagged ‘ customer ’

Toronto bank robbery leaves one employee and one customer shot

April 21, 2013

Toronto Police sources said they could say whether the injured were bank tellers, or describe the severity of the injuries globeandmail – Toronto

Tags: bank, Bank Robbery, Bank Tellers, customer, employee, Globeandmail, leaves, Police Sources, robbery, Severity, shot, Toronto, Toronto Police
Posted in Globe and Mail | No Comments »

Tim Hortons tells sick customer to use payphone to call 911

March 6, 2013

A Tim Hortons restaurant in London, Ont., is coming under fire after a teen suffered an asthma attack and staff refused to let him use the phone to call 911. CBC | Toronto News

Tags: 911, asthma, Asthma Attack, call, Cbc News, Cbc Toronto, customer, Hortons, London Ont, payphone, Phone Call, Restaurant In London, Restaurant London, Sick, tells, Tim Hortons, Toronto News
Posted in CBC | No Comments »

Andy Byford promises to deliver on 31 promises that make up new TTC Customer Charter

March 1, 2013

Andy Byford and other top TTC brass are promising to deliver by year end on 31 promises that make up the new Customer Charter in a bid to improve both the service and experience on public transit. The commitments include answering phones in 90 seconds or less, testing Wi-Fi at Bloor and St. George stations, [...]

Tags: Alcoba, Andy, Answering Phones, Better Customer Service, Byford, Charter, commuters, customer, Customer Assistance, Customer Charter, Customer Service Officer, deliver, East Enders, Emergency Response Plan, Modernization Project, Noticeable Improvements, Office Staff, promises, Public Transit, Punctual Service, Punctuality, ramps, Streetcar Route, Transit Agency, Ttc Ca
Posted in National Post | No Comments »

TTC reveals ‘customer charter’ to improve service

March 1, 2013

The TTC has unveiled its customer charter — a series of promises to improve service, such as new equipment and better information systems, within the year — as an attempt to improve customer relations. CBC | Toronto News

Tags: 'TTC, attempt, Cbc, Charter, customer, Customer Charter, Customer Relations, Customer Service, improve, Information Systems, promises, reveals, service, Toronto News
Posted in CBC | No Comments »

Posted Toronto Political Panel: The TTC’s customer service initiatives seem to be working

January 7, 2013

Jonathan Goldsbie, Matt Gurney and Chris Selley consider the state of the TTC, and its customer service initiatives, heading into 2013. The shocking verdict: Cautiously positive! Selley: A few weeks ago I was on a Don Mills bus whose driver abruptly pulled over, mumbled some words into the intercom that seemed to include the alarming [...]

Tags: Auditor General, Befuddlement, Board Meeting, Bus Stop, Byford, Ceo, Christmas Cheer, Coffee Time Donuts, customer, Customer Service Initiatives, Don Mills, Editorial Board, Elements Of The State, Gentlemen, Gurney, Initiatives, Intercom, Jonathan, Lrt, Misbehaviour, Panel, political, Posted, seem, service, Toronto, Toronto Ttc, Tribulations, TTC’s, working
Posted in National Post | No Comments »

TTC head Andy Byford to launch customer charter

November 5, 2012

TTC CEO Andy Byford wants to launch a customer charter that clearly spells out to riders what they can expect from the transit agency every year. Mr. Byford, who is pushing forward a campaign to modernize the Toronto Transit Commission, says a good charter has two features: First, a statement on what the company is [...]

Tags: Andy, buses, Byford, Calendar Year, ceasefire, Charter, cleanliness, Commitments, customer, Customer Charter, Editorial Board, Elevators, grenade, Head, Helpfulness, Inefficiency, launch, London Tube, Punctuality, Railcorp, Top To Bottom, Toronto Transit Commission, Transit Agency, Transit Line, Transit Systems, Ttc Toronto
Posted in National Post | No Comments »

Netflix customer signups fall short of estimates

October 23, 2012

Netflix Inc., the world’s largest online video service, reported new customer signups that missed analysts’ projections, a shortfall that forces the company to cut its U.S. growth outlook for the year. The shares fell. thestar.com – Business

Tags: customer, Estimates, fall, Growth Outlook, Netflix, Netflix Inc, short, shortfall, signups, Video Service
Posted in Toronto Star | No Comments »

Study: Canadians fed up with poor customer service

September 25, 2012

A growing number of Canadians are losing patience with bad customer service, but they’re not as angry as consumers in Mexico, Italy, India and Japan. thestar.com – News

Tags: Amp, Bad Customer Service, Canadians, Consumers, customer, India, Italy, Japan, Mexico, patience, poor, Poor Customer Service, service, study, Thestar
Posted in Toronto Star | No Comments »

Gas station attendant dies after being hit by customer car

September 16, 2012

Toronto police say a gas station attendant has died after being struck and killed by a customer’s car. CBC | Toronto News

Tags: after, attendant, being, Car News, Cbc News, Cbc Toronto, customer, Customer Car, dies, Gas Station Attendant, Police Station, station, Toronto News, Toronto Police
Posted in CBC | No Comments »

How T.O. be a good Summerlicious customer

July 12, 2012

National Post | News » Posted Toronto

Tags: customer, Good, National News, Post News, Summerlicious, T.O., Toronto
Posted in National Post | No Comments »

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